HylaFAX Enterprise

  • Updated

Follow the steps below to configure HylaFAX Enterprise with your T38Fax.com credentials:



Connect to the Appliance Console -- the menu area you see on screen when you boot the HylaFAX Enterprise Appliance server (not the web interface). If you don't have physical access to the server's console, you can attach to the Appliance Console by running attach-console from a remote SSH connection. Simply press CTRL-\ to disconnect from the console when you're done. Don't forget to activate your license!


Configuration through GUI

Select "Advanced Options" - "Configure Telco Connections" and enter your T38Fax.com settings into the following fields:

  • Gateway: sip.t38fax.com:5080
  • SIP From: sip:[TRUNK_ID]@sip.t38fax.com (example: sip:18885551212@sip.t38fax.com)
  • Username: [TRUNK_ID]
  • Password: [PASSWORD]
  • Do SIP registration: Enabled
  • Allow U-Law: Enabled
  • Allow A-Law: Disabled
  • T.38 Support: T.38 preferred
  • Outbound passthrough timeout (ms): 15000
  • Enable V.34: Disabled

IMPORTANT: Substitute [TRUNK_ID] and [PASSWORD] with your T38Fax.com SIP credentials .

Select "Save" to exit this screen.

HylaFAX Enterprise T38Fax SIP Config

Select "Configure Dialing Options" and input the following settings:

  • Area Code: [YOUR_LOCAL_AREA_CODE] (999 by default, in this example 215)
  • Always dial local area code: Enabled
  • Always dial LD code: Enabled

Select "Save" to exit this screen.

HylaFAX Enterprise T38Fax Dialing Config


Additional Configuration Through The Command Line

For the last step, instruct your HylaFAX SIP stack to bind to UDP port 5080 instead of UDP port 5060 . Connect to the server via SSH and add the following parameters to callctrl-appliance.cfg in the /var/spool/hylafax/ifax/bt/config directory. This will require a reload of the hylafax-bt service.

sip_Contact=[HylaFAX server ip address]:5080

The sip_Contact IP address must be present in the ip addrcommand on the server or you will not be able to start the service correctly.

Amazon Web Services Marketplace

The HylaFAX Enterprise Appliance is also available on the Amazon Web Services platform. This pre-installed system will allow you to easily install HylaFAX Enterprise on Amazon EC2 and send/receive faxes with your T38Fax.com account without having to manage your own virtualization infrastructure.


Click here to launch HylaFAX Enterprise on AWS

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Didn't find what you were looking for?

Submit a request