Toshiba's line of IP Fax-capable e-STUDIO fax machines can send faxes natively using the T.38 protocol, so no traditional phone wiring or analog gateway is necessary. Pictured is a Toshiba e-STUDIO2510AC.
Related Links:
- Manufacturer's Website
- IP Fax Operator's Manual
- Contact your MFP service
technician for firmware updates.
1. Compatibility
This guide applies to the following Toshiba e-STUDIO MFPs. Ensure your device's model name is somewhere in this table.
Model name | Series name |
---|---|
e-STUDIO2010AC / 2510AC | e-STUDIO5015AC Series |
e-STUDIO2515AC / 3015AC / 3515AC / 4515AC / 5015AC | |
e-STUDIO2018A / 2518A / 3018A / 3518A / 4518A / 5018A | e-STUDIO5018A Series |
e-STUDIO5516AC / 6516AC / 7516AC | e-STUDIO7516AC Series |
e-STUDIO5518A / 6518A / 7518A / 8518A | e-STUDIO8518A Series |
2. SIP Settings
In the Toshiba MFP's web UI, navigate to the SIP Settings section.
Make the following service port changes. The "Reception Port Number" is used by the fax machine's SIP protocol. If you only have one MFP on site, use 5080. If you need to add more, make sure each fax machine has a unique port. For example, your first fax machine will use 5080, the second 5081, the third 5082, etc. Additionally, the T.38 Reception Port Number should always match the RTP Reception Port Number. You can leave all fax machines at a single site set to 5004.
Configuration Option | Required Value |
---|---|
Reception Port Number : | 5080 ⓘ |
T.38 Reception Port Number : | 5004 |
Then, for both the Registrar Server Setting and Proxy Server Setting sections, locate the Primary subsection and add the following details:
Configuration Option | Required Value |
---|---|
Server IP Address: | sip.t38fax.com |
Port Number: | 5080 ⓘ |
User Name: | Trunk ID from The T38Fax Portal ⓘ |
Password (Twice): | Trunk Password from The T38Fax Portal ⓘ |
Although there are other pages referencing the SIP service, no further changes are needed.
3. Verification
After you save the page, you should see the Registrar Server Setting - Primary - Connection Status field update to reflect that your fax machine is registered to your T38Fax SIP Trunk.